FAQs

Have questions? Browse our FAQs below, if your answer isn't found please contact us

 

What payment methods do you accept?

We currently accept Visa, Mastercard, Discover, American Express, PayPal, ApplePay, GooglePay and Venmo.  Note, this is subject to change but you will easily be able to identify your options when going to the checkout page. 

Where do I enter my discount code?

Discount codes must be entered on the checkout page to be applied.  If you have a discount code and want to pay via one of the express payment options, disregard the payment options shown on the product page and in your cart and proceed to checkout to complete your transaction. 

How are the swimsuits made?

Our graphic designs are printed onto the fabric via a process called sublimation and then cut & hand sewn into the final swimsuit you receive.  With sublimation the design is first printed onto paper and then transferred via heat to the fabric.  This gives a final product that has a smooth design that is a part of the fabric as opposed to sitting on top of the fabric which is the case with some other printing methods. 

Do you offer customization?

We currently offer you the opportunity to put your custom text onto our classic one-piece swimsuits.  If you'd like a text color that is not shown please contact us.  Note, at this time we're not able to do metallic colors due to the way our swimsuits are printed.  

Where do you ship?

We currently only ship to US addresses. 

How do I place an order?

This website is the only means for placing an order with Memories of Seasons.  Simply browse our collections, add the product of your choosing to your cart and checkout. 

Please see our Orders, Shipping & Returns page for more info.

How long will it take to get my order?

The short answer, it varies because your purchase is made to order.  Our production partner only creates your item when you order it, we love this because it helps to avoid overproduction but it also means that it will take additional time for you to receive your order.    The product page provides the estimated time of arrival for the item you are ordering.  

Please see our Orders, Shipping & Returns page for more info.

Do you accept returns?

Due to health and hygiene concerns with swimwear we do not accept returns.  All sales are final unless your item is damaged or defective upon receipt.  However, if you have any issues with your order please reach out to us.

Please see our Orders, Shipping & Returns page for more info.

What are you doing about sustainability?

Sustainability is important to us.  Unfortunately, most products in the fashion industry ultimately end up in landfills.  We address this issue by only making an item when an order is placed demand and by choosing eco-friendly materials. 

Our production partner's technology creates almost no wastewaters and uses less energy than standard industry printing technology.  The inks they use are also vegan, water-based and free of harmful chemicals.